Your customers message you on WhatsApp, Instagram, Telegram, email and your website. iVa pulls every conversation into a single shared inbox — so your team replies from one screen instead of juggling ten apps.
One integration layer. Every conversation normalised into the same inbox, tagged with the channel it came from.
Every message from every channel lands in a single, familiar chat view. Answer a WhatsApp, an Instagram DM or an email from the exact same screen — iVa routes your reply back through the right channel automatically.
Invite your whole team into one shared inbox. Everyone sees the full history — no customer ever gets lost in someone's personal DMs.
Every conversation is tagged with its source, so your team always has context before they reply.
Paste a token, connect an account, drop one snippet on your site. No developers required.
Isolated workspaces per business, encrypted credentials, private conversations.
Link Telegram, email, your website chat — and WhatsApp & Instagram as they roll out — straight from Settings.
Every incoming conversation lands in your shared inbox with a badge showing exactly where it came from.
Your team answers everything from a single chat view — no tab-switching, no missed messages.
Start free while we roll out. Paid plans launch alongside WhatsApp — early customers keep launch pricing.
iVa is made by iServices Integrated Ltd, the Nigerian software company behind iMarket.ng and ToolsNG.
While building iMarket — a marketplace connecting local sellers with buyers — we onboarded hundreds of merchants over WhatsApp, Instagram and email. The conversations were everywhere, and answering them meant living in a dozen tabs. iVa is the tool we wished we had: one inbox for every channel, so no customer ever slips through the cracks.
“Every business I met was drowning in scattered messages — a WhatsApp here, an Instagram DM there, an email they forgot to open. iVa exists so you can stop switching apps and just talk to your customers.”
Bring every customer conversation into one inbox today — and switch on WhatsApp, Instagram and Messenger as they roll out.
Get started free